Writing
Essays on healthcare institutions, economics, strategy, and the human side of an industry that touches everyone.
All writing
Revenue Cycle is Beneath Me
The ground truth of healthcare's revenue cycle
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The Great Resignation Letter
If this dramatically-titled post hit your inbox, you’re one of the 1,100 who’ve followed my writing this past year — thank you, it means a lot. It’s time I told you why.
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Consider the Claim
The contested conversion of care into cash
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Mispricing the RCM Bundle
Why the wedges in revenue cycle management get bought, not built
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Patient Responsibility: Call Your Mother
An Explanation of Benefits
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Cycles and Triangles
Why every revenue cycle fix moves the burden
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Not a Cycle
More than a misnomer
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Struck by Turtle, Initial Encounter
The invisible workforce translating human suffering into billable data
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The Office Birthday Cake
Who decides why employer-sponsored health insurance is so expensive, explained with cake
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I Believe The Children’s Hospitals Are Our Future
The Medicaid cuts are designed to shrink government’s role. Children’s hospitals show why they’ll do the opposite.
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Fighting in Public
Watching hospitals and insurance companies make up or break up
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An Abominable Creature
Mapping Every Dollar of America's $5 Trillion Healthcare System
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The Gravity of Boston’s Healthcare
Or my alternate title “On the Red Line: Healthcare to a T”
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The Other People on the Seesaw
Trade-offs between stakeholders on our healthcare seesaw
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Welcome to Health is Other People
My honest confession about healthcare's beautiful torture
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Coming soon
This is Health is Other People.
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