Writing
Essays on healthcare institutions, economics, strategy, and the human side of an industry that touches everyone.
All writing
What’s Inside a Massive Hospital?
Sorting out the pieces - the prices, risks, work, and obligations inside a $22.8 billion health system
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Revenue Cycle is Beneath Me
The ground truth of healthcare's revenue cycle
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The Great Resignation Letter
If this dramatically-titled post hit your inbox, you’re one of the 1,100 who’ve followed my writing this past year — thank you, it means a lot. It’s time I told you why.
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Consider the Claim
The contested conversion of care into cash
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Mispricing the RCM Bundle
Why the wedges in revenue cycle management get bought, not built
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Patient Responsibility: Call Your Mother
An Explanation of Benefits
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Cycles and Triangles
Why every revenue cycle fix moves the burden
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Not a Cycle
More than a misnomer
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Struck by Turtle, Initial Encounter
The invisible workforce translating human suffering into billable data
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The Office Birthday Cake
Who decides why employer-sponsored health insurance is so expensive, explained with cake
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I Believe The Children’s Hospitals Are Our Future
The Medicaid cuts are designed to shrink government’s role. Children’s hospitals show why they’ll do the opposite.
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Fighting in Public
Watching hospitals and insurance companies make up or break up
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An Abominable Creature
Mapping Every Dollar of America's $5 Trillion Healthcare System
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The Gravity of Boston’s Healthcare
Or my alternate title “On the Red Line: Healthcare to a T”
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The Other People on the Seesaw
Trade-offs between stakeholders on our healthcare seesaw
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Welcome to Health is Other People
My honest confession about healthcare's beautiful torture
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Coming soon
This is Health is Other People.
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